Last Updated: January 1, 2025
At ConsultBizGrowth Private Limited ("we," "us," or "our"), we are committed to protecting your privacy and handling your personal information with care and transparency. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage our services.
We collect several types of information to provide and improve our services:
When you interact with us, we may collect personal information including your name, email address, phone number, company name, job title, business address, and other contact details. This information is typically provided voluntarily when you fill out forms, contact us, or engage our services.
During consulting engagements, we collect business information necessary to provide our services, including company data, financial information, operational details, strategic plans, and other business-related information you share with us.
We automatically collect certain information when you visit our website, including IP address, browser type, device information, operating system, pages viewed, time spent on pages, referring website addresses, and other usage data. This information is collected through cookies and similar technologies.
We retain copies of communications you send to us, including emails, contact form submissions, and other correspondence.
We use collected information for various purposes:
We use your information to deliver consulting services, communicate with you about engagements, provide requested information, respond to inquiries, and fulfill contractual obligations.
Your information helps us manage client relationships, process payments, maintain records, conduct research and analysis to improve our services, and operate our business effectively.
With your consent, we may use your contact information to send newsletters, insights, service updates, promotional materials, and other communications we think may interest you. You can opt out of marketing communications at any time.
Usage data helps us understand how visitors interact with our website, identify technical issues, improve user experience, and optimize website functionality.
We process information as necessary to comply with legal obligations, enforce our terms and conditions, protect our rights and interests, and respond to legal requests.
We process your personal information based on the following legal grounds:
Contractual Necessity: Processing is necessary to perform services under our consulting agreements.
Legitimate Interests: We have legitimate business interests in processing information for business operations, improvement of services, and direct marketing to existing clients.
Consent: In some cases, we process information based on your explicit consent, which you can withdraw at any time.
Legal Compliance: Processing is necessary to comply with legal obligations, such as tax laws and regulatory requirements.
We do not sell your personal information. We may share your information in the following circumstances:
We engage third-party service providers to perform functions on our behalf, including payment processing, data analysis, email delivery, hosting services, and customer service. These providers have access to personal information only as needed to perform their functions and are contractually obligated to maintain confidentiality.
We may share information with lawyers, accountants, auditors, and other professional advisors who assist in operating our business, subject to confidentiality obligations.
If we undergo a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change and any choices you may have regarding your information.
We may disclose your information when required by law, regulation, legal process, or governmental request, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
We may share your information with third parties when you have given explicit consent for such sharing.
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Security measures include encryption of data in transit and at rest, secure data storage systems, restricted access to personal information on a need-to-know basis, regular security audits and vulnerability assessments, employee training on data protection, and secure backup procedures.
Despite our security measures, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Retention periods depend on the nature of information and purposes for processing. Generally, we retain client information for the duration of the consulting engagement plus a reasonable period thereafter for reference and record-keeping (typically 7 years to comply with legal and tax obligations).
Marketing information is retained until you opt out of communications or we determine it is no longer relevant. Website usage data is typically retained for shorter periods used primarily for analytics.
When information is no longer needed, we securely delete or anonymize it in accordance with our data retention policies.
You have certain rights regarding your personal information:
You have the right to request access to personal information we hold about you and, in some cases, to receive that information in a portable format.
You can request correction of inaccurate or incomplete personal information.
You may request deletion of your personal information, subject to certain legal exceptions (such as information we must retain for legal or contractual purposes).
You can object to or request restriction of certain processing activities, particularly processing based on legitimate interests or for direct marketing purposes.
Where processing is based on consent, you have the right to withdraw consent at any time without affecting the lawfulness of processing before withdrawal.
You can opt out of receiving marketing communications by clicking the unsubscribe link in emails or contacting us directly. Even if you opt out of marketing, we may still send transactional or service-related communications.
To exercise any of these rights, please contact us using the contact information provided at the end of this policy. We will respond to your request within a reasonable timeframe and in accordance with applicable laws.
Our website uses cookies and similar tracking technologies to enhance user experience and analyze website usage. For detailed information about cookies we use, please see our Cookie Policy.
You can control cookie preferences through your browser settings. Most browsers allow you to refuse cookies or alert you when cookies are being sent. However, disabling cookies may affect website functionality and your user experience.
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
Our services are not directed to children under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a child under 18, we will take steps to delete such information promptly.
Your information is primarily processed and stored in India. If you are accessing our website or services from outside India, please be aware that your information may be transferred to, stored, and processed in India where our servers and service providers are located.
By using our services, you consent to the transfer of your information to India and other countries where we or our service providers operate. We take appropriate measures to ensure your information receives adequate protection in accordance with applicable data protection laws.
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. We will notify you of material changes by posting the updated policy on our website with a new "Last Updated" date.
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Your continued use of our services after changes are posted constitutes acceptance of the updated policy.
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
ConsultBizGrowth Private Limited
Data Protection Officer
Tower A, Business Center
Bandra Kurla Complex
Mumbai, Maharashtra 400051
India
Email: [email protected]
Phone: +91 98765 43210
We will respond to your inquiry within a reasonable timeframe, typically within 30 days.